FAQ

This guide summarizes the operating terms and the information customers should provide.

Under this guidance, What products are offered?

Under this guidance, Our store presents sun care, sunscreen, hair care, lip care, apparel and beach-day accessory selections.

Under this guidance, Is shipping free?

Under this guidance, Any free-shipping offer and its eligibility are displayed at checkout.

Under this guidance, How long does an order take?

Under this guidance, Normal processing is approximately 1–2 business days, followed by an estimated 3–5 business days for delivery or transit.

Under this guidance, Can I change my mind, return the wrong item or request an exchange?

Under this guidance, Yes. Under this guidance, Request a mailed return or exchange within 30 days after delivery. Under this guidance, A non-defective item must be new and unused, with its original packaging, labels and accessories.

Under this guidance, Are return shipping or restocking fees charged?

Under this guidance, A free prepaid return label is included in the package, and no restocking fee is charged.

Under this guidance, What if an item is damaged, defective, missing or incorrect?

Under this guidance, Contact us with the order number, checkout email, an explanation and photographs or video of the item and packaging.

Under this guidance, When is a refund processed?

Under this guidance, An approved refund is returned to the original payment method and processed within 10 days.

Under this guidance, Which payment methods are supported?

Under this guidance, Use the card and payment methods actually displayed by the active checkout.

Under this guidance, How can I make contact?

Under this guidance, Use the email, mailing address or telephone number below.

Under this guidance, Are cookies or measurement tools used?

Under this guidance, Necessary cookies support core store functions. Under this guidance, Optional analytics or advertising measurement, including Google Ads or similar tools, may be used when actually enabled and permitted.